Reviews
This is a great company to use. one of the few that is not all about the money they can suck from us. great work and friendly
Great company. We had new HVAC units installed and they were done in a few hours. Really nice people to work with.
Dons AC installed our AC and they have been servicing our unit every spring and fall for check ups. They have been great to work with and I would recommend them ????
They are great to work with. Their techs are knowledgeable, courteous, and professional
On time. Very quick with installing the new AC. Professional and very clean. Even laid drop cloths down so our floors wouldn't get dirty
Justin called back the same day we called Don's AC to ask for someone to come out and estimate replacement details for the decrepit HVAC system installed in 1982 which finally gave up the ghost last week. He arrived the same day we called, showed us how and why the old system had failed, talked about repair options and rough cost estimates for those repairs and then promised to call back to provide an estimate for a new system. The estimate for a new system was provided as three options with pros and cons for each.
We chose an option after emailing Donna to ask for model numbers of the new system components. Within minutes after receiving our email she provided the model numbers so we could look over the system specs in detail. The next day we told them we were ready anytime they were for them to come out and do the job. They responded quickly again and before the end of the same week Justin and crew arrived to do the install. Three hours of steady, focused work later the installation crew (Brian and Allan) had the old system removed and the new one installed. Their work was fast, efficient and neat. They hauled off the old system components.
Justin then came back that same evening after normal work hours to inspect the installation, add a bit more freon, fixed a minor control wiring issue, configured the new system and ran it through its built-in tests. After all tests passed, he then patiently showed us how to use the system providing every pertinent bit of information imaginable and answered our questions.
The system ran flawlessly during the night as temperature outside dropped to a low of 22ºF, giving both the heat pump and emergency heating elements a good workout. An excellent experience all around–especially in these strange times of overworked, short-staffed workforces in the middle of this strange pandemic. Thanks to everyone at Don's AC involved in this project (including Donna back at the office and anyone else we didn't actually meet or communicate with).
Without slightest reservation, we highly recommend Don's AC.