Don's always provides prompt and professional service. I've met many of their service technicians over the years and they are all good guys. Solid workers that want to do the job right. I'll call Don's every time I need help with my A/C.
We have had them fix and repair and maintain the ac in an old trailer on our business they installed a new unit in our recently built home they have always been remarkable to work with recently I had and over booked schedule they notified me early enough to get from Ft Worth did a great job and have always gone above what they had to. Great job from office to field!
We have used Don's A/C for 10+ years now and we have no complaints. Our unit quit working in the middle of the night, so we called the next morning. They had a technician out the same day in 100 degree weather! He found the problem within 30 minutes. Apparently a snake had gotten into our outside unit and fried the capacitor. He had the part needed on his truck and had us back up and working in no time. Thank you so much Don' A/C for your superior service!
We had 2 A/C's that were not working. Sebastian was our tech and he was great and extremely responsive. They let us know that our unit was still under warranty and had everything resolved timely. I have always had a great experience when working with Don's AC. I especially appreciate that they text and let me know when their on the way, issues that arise, and report on what's wrong/what they have to do. Definitely recommend!
As North Texas has both strong heating and cooling seasons, I appreciate the importance of keeping the HVAC System in top-notch condition. I decided a regular maintenance program would best accomplish that. I researched HVAC contractors, focusing on cost, reviews and response to my questions. Don's AC was not the cheapest, but topped the reviews and professionally answered my questions. The service began with a cleaning (inside and out), and comprehensive measurements of system performance. Now that we are in the heavy cooling season, our HVAC system is performing well, but we know if something changes, we will have good service.
Excellent and timely service. They are the best AC business around.
I actually had a hard time getting an AC maintenance visit this summer until I called Don's. We scheduled the visit, they called before heading our way and were professional, quick, and courteous. Very good value! I'll be signing up for their maintenance contract so that I won't be worrying in the coming months.